The Associate Director, Production Management (ADPM) is responsible for the execution of complex and/or high-risk events and the management, mentorship, and development of assigned production managers. This position assists the RVP Production, Dir., Production Management (DPM) and sales team in determining event technical requirements to capture new business or to execute definite business. The ADPM facilitates the implementation of processes and SOPs, that drive consistency in event execution, optimize deployment of production resources, and drive the development of team members while ensuring adherence to technical and production standards.

Production

Management or RVP Production if applicable. Assist RVP and or DPM with performance management, development, and succession planning of Project Management talent where appropriate. Assist in the development and implementation of production management best practices and standard operating procedures.

Consult with the RVP and or DPM to identify and successfully deploy new technology, local training, and resources. Ensure compliance with established technical standards and production standards. Ensure compliance with Encore Policies and Procedures to minimize company’s exposure to liability claims and property damage, theft, and misappropriation.

Drive results by implementing financial management initiatives including goal setting, budgeting, and cost management.

Event Project Management

Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors, and venue.



Assist with the creation of technical diagrams when required. Develop and maintain strong relationships with customers and provide outstanding customer service.

Act as the lead onsite contact for the customer throughout the event when required. Manage all phases of event technical execution from load-in through run of show to load-out. Assume ownership of inventory management throughout the event.

Manage onsite changes, including schedule, equipment, or workforce modifications. Manage event costs to align with pre-event job cost and ensure all onsite changes are communicated to event owner for billing purposes. Ensure all Encore production and technical standards are enforced, including room set standards and appearance guidelines.

Assist sales teams with technical consultation as necessary. Facilitate team members' efficient utilization and deployment of resources by prioritizing internal equipment and minimizing sub-rental costs. Facilitate training and development opportunities for team members and ensure a safe work environment consistent with company values.

Partner with RVP and or DPM, and HR business partners to manage Human Resources activity including selection, performance management, salary administration, training and development and strategic human resources planning.



5+ years of knowledge of Audio Visual or related technical skill set ~5+ years of live large venue audio visual and expert level technical skill set in a discipline ~5+ years tech or logistical experience in national and or international live event management ~6+ years of project management experience; 3+ years crew management experience; Ability to travel up to 30% ~ Strong customer service skills, excellent written/oral communication and organizational skills, including client relationship skills ~ Experience successfully managing demanding corporate initiatives ~ Project Management software and MS Office experience preferred ~4+ years 3D Drafting software knowledge/experience Values Diversity Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. We use artificial intelligence (AI) tools to help screen and/or assess applications for this role.

These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review.

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office workplace and when traveling, on an individual venue or a representation of venues in that city or area. #

📌 Associate Director - Production Management, Ottawa Office
🏢 Encore Global
📍 Ottawa