Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities.

Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. TP is a worldwide leader in client experience management and contact center business process outsourcing.

With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and in office solutions, with around 50% of employees now working remotely. Flexible - We believe in results Leverage your expertise in digital marketing, online media, and AI alongside strong analytical and communication skills to drive growth for new and established businesses. By utilizing influence and relationship‑building, you will predict decision‑making patterns, identify the core business requirements of key accounts, and demonstrate how our product suite facilitates expansion.

We empower clients to scale through account performance optimization and increased investment. In this leadership role, you will be accountable for the professional development and growth of Sales Executives supporting our AI Platform client within the digital advertising sector. You will achieve this by coaching high‑performing individuals and facilitating engagement with senior agency stakeholders.

Your responsibilities include executing strategic initiatives to enhance agency business while applying problem‑solving and objection‑handling expertise in a dynamic, high‑performance setting. Drive expansion, interaction, and customer fulfillment across a diverse portfolio of mid‑market corporate accounts. Oversee the sales unit to ensure improved same‑store performance,



client gratification, and optimized portfolio vitality.

Mentor and guide sales personnel to facilitate effective engagement with B2B stakeholders while establishing and sustaining a robust long‑range agency planning framework. Develop and deliver weekly, monthly, and quarterly strategic performance assessments to key client decision‑makers. Minimum of 2 years in professional sales roles within the AI, advertising, or technology sectors, demonstrating a history of market expansion and general management capabilities.

Proven track record of at least 2 years in a leadership capacity, focusing on team development through active coaching and mentorship. Demonstrated ability to architect innovative strategies that cultivate and sustain high-value client accounts and long‑term partnerships.

Sales Leadership: Proficient in identifying and securing enduring business opportunities, managing complex deal cycles, and overseeing pipeline growth both individually and via team guidance.

Business Leadership: Strong commercial and strategic mindset with the capacity to execute cohesive business plans that balance immediate targets with sustainable, long‑range objectives. Advanced analytical aptitude to evaluate performance metrics, derive actionable business insights, and mobilize resources to capitalize on growth opportunities. Prior experience overseeing contact center sales operations and proficiency with Salesforce CRM systems is highly regarded.

Full-time onsite in Downtown Toronto Sales bonus accelerators (overachievement multipliers) Work from Office Premium Public recognition (Townhalls, Sales Days)



Medical and Dental insurance benefits inclusive to the immediate family Employee Family Assistance Programs Exposure to cutting-edge AI advertising solutions Specific sales training You’ll be based in Downtown Toronto, 5 mins from Union Station, a vibrant innovation hub where top global companies and international talent come together to create, grow, and lead Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM. Full-time onsite presence required (5 days weekly), including a comprehensive 2-week training. Candidates are advised to be within travel distance from our primary locations: Diversity, Equity & Inclusion We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws. Teleperformance welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged.

We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance. #

📌 B Sales Supervisor - AI Platform (Toronto)
🏢 Teleperformance Spain
📍 Toronto