If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior or collective bargaining agreement, those documents shall prevail in case of any inconsistency.

Mandatory local laws shall also prevail. Assists reimbursement processes to enable timely, accurate, and consistent handling of coverage-related requests across customer operations and patient support workflows. Contributes to process improvements, workflow updates, and operational readiness efforts that strengthen scalable and future-oriented reimbursement support services.

High School

Diploma/GED or equivalent experience required. 2+ years of experience in reimbursement support, patient services, customer operations, healthcare support services, case coordination, claims support, or a related field required.

Certification in reimbursement support, patient access, customer support, service management, customer relationship management systems, or process improvement preferred. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial,



and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time Cencora is committed to providing equal employment prospect without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

Accessibility Policy

When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. 41,856 CAD - 70,741 CAD

📌 Bilingual Caseworker (Quebec City)
🏢 Cencora
📍 Quebec City