Advance your career at Peoples Group as a Bilingual Client Support Specialist in Vancouver. This hybrid role combines remote and in-office work, focusing on exceptional customer service in both French and English. You will be pivotal in creating positive client experiences by answering inquiries and resolving issues within a call-center framework.
Your solid communication skills, problem-solving capabilities, and ability to adapt will help you excel in this one-year contract role. Key Responsibilities:
- Respond to client inquiries via phone and email
- Resolve issues promptly, fostering client relationships
- Guide customers in opening accounts efficiently
- Identify financial needs and refer appropriately
- Ensure adherence to compliance regulations and service levels Requirements:
- Bilingual proficiency in French and English
- Minimum two years of customer service experience
- One year in financial services preferred
- Strong organizational and time management skills
- Knowledge of banking systems and products Use your bilingual expertise to drive exceptional service at Peoples Group in Vancouver.
📌 Bilingual Client Support Specialist Vancouver
🏢 Peoples Group
📍 Vancouver
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