Our client, a large and well-established Canadian organization, is seeking a Supervisor, Collections to join their corporate finance team in Montreal. This position plays a key role within the Finance Shared Services group, leading a team of collectors to effectively manage receivables, minimize delinquencies, and protect the company’s working capital. This is a hands‑on leadership role that blends people management, process improvement, and cross‑functional collaboration.

You’ll have the opportunity to make a tangible impact on both financial performance and customer experience across the organization.

Collections Leadership

Lead and motivate a team of collectors through daily huddles and weekly reviews, ensuring timely follow‑up on overdue accounts and clear, actionable plans. Oversee overlimit and past‑due accounts, enforcing company policy and recommending next steps. Manage escalations of high‑risk accounts, including coordination with external collections agencies or legal partners when necessary.

Ensure accurate, consistent documentation and professional communication on all account activities. Analysis & Reporting Prepare and deliver weekly AR and collections reports, identifying trends and potential risks. Monitor team KPIs and develop actionable insights to drive performance and efficiency.

Coach, mentor, and support a team of collectors, setting clear expectations and performance goals. Foster a culture of accountability, collaboration, and continuous improvement. Lead team recruitment, onboarding,



and training initiatives.

Ensure compliance with internal controls, SOX, tax, and corporate policies. Identify and implement continuous improvement initiatives to enhance efficiency and elevate customer experience. Bachelor’s degree in Business, Finance, or a related field (preferred).

Must be bilingual. Minimum of 5 years of B2B collections or accounts receivable experience, including 2+ years in a supervisory or leadership role. Strong knowledge of collections practices, policies, and relevant legislation.

Experience in a shared services or oil & gas setting is a strong asset. Proven ability to thrive in a fast‑paced environment and manage multiple priorities with professionalism and accountability. Flexible work options, including summer hours for eligible employees.

Mid‑Senior level Full‑time Accounting/Auditing and Management Oil and Gas, Oil and Coal Product Manufacturing, and Oil, Gas, and Mining We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. #

📌 Bilingual Collections Supervisor (Montreal)
🏢 TPD® Workforce Solutions
📍 Montreal