Become a Bilingual Customer Collections Specialist with Northlake Financial in Barrie, ON, and help clients manage their financial obligations. Leverage your fluency in French and English to support customer repayment processes. As a vital member of the collections team, you will guide French-speaking customers through financial arrangements while demonstrating problem-solving abilities and strong service orientation.

This role emphasizes independent judgment and integrity in all interactions. Key Responsibilities:

- Manage late-stage accounts and devise payment strategies
- Educate customers on repayment processes with professionalism
- Initiate communication with customers who have overdue accounts
- Ensure compliance with regulations in collection practices
- Accurately document all customer interactions

Requirements:

- Fluent in both French and English necessary
- 1–2 years' experience in collections or financial roles
- Strong written and oral communication skills
- Ability to maintain confidentiality and discretion
- Excellent time management and organizational skills

Apply your skills in a results-driven setting at Northlake Financial in Barrie and drive customer success.

📌 Bilingual Customer Collections Specialist (Barrie)
🏢 Northlake Financial ULC
📍 Barrie