Bilingual Customer Experience Representative (English/French) - Part-Time Posted Thursday, August 13, 2026 at 4:00 AM A continuous focus on professional development with many opportunities for training & career growth.

Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life's challenges.

We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly. We understand the importance of work-life balance, we offer adaptable hybrid work options to help you manage your personal and professional commitments.

Customer Experience

Representative (Advanced Support) Specializing in complex customer interactions, problem resolution, and cross-functional support. This is not a typical customer service role. As a Customer Experience Representative (Advanced Support), you are the front line of our business, supporting customers through time-sensitive and often sensitive situations while collaborating across teams to ensure safe, reliable service.

You will play a critical role in resolving complex customer issues, coordinating with internal stakeholders,



and delivering a seamless customer experience. Act as the primary point of contact for customer inquiries, including urgent and safety-related concerns. Collaborate closely with dispatch, field teams, and internal partners to coordinate timely service.

Manage complex customer requests involving billing, payments, and service coordination. Advanced computer proficiency with the ability to multitask across systems. Fluency in French (oral and written) Meaningful work that directly supports customer safety and experience.

Legal

Authorization to work in the country in which you are applying. Multiple shift options available, designed to provide flexibility and support work-life balance. Meaningful work that directly supports customer safety and enhances the customer experience. The expected hourly range for this role is $23.00 to $26.00 per hour (based on skills, experience, qualifications, and geography). Customers have trusted the experts at Superior to fuel their homes and businesses since 1951.

Customer

Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do. "Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

📌 Bilingual Customer Experience Representative (English/French) - Part-Time (Toronto)
🏢 Superior Propane
📍 Toronto