You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.

At Sun

Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Our Contact

Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of our Clients and advisors.

Weekday Schedule: Enjoy a Monday to Friday work week with shifts between 8AM to 8PM. Shifts vary from 8AM to 8PM and require full availability between these hours. Competitive salary starting at 27,95$ per hour, plus an annual bonus based on objectives. Hybrid position with 2 days in office per week.

Versatile

Benefits program from the day you join Employee & Family Assistance Program Defined Contribution Pension Plan Vacation: 3 weeks’ vacation, floater days, care days and more! Ongoing training and development opportunities to advance your career. Help Clients and advisors with questions about our products, services, policies and claims through inbound calls. Analyze and find solutions to client problems in a friendly and proactive way.

Provide

Clients and advisors with additional information on Sun Life’s products & services in support of their financial and health goals. Ensure our Clients and advisors have the right information taking the right amount of their time. You are customer service oriented, tech-savvy,



like to solve problems and thrive in a fast-paced workplace. Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.

Experience in call center, reception, hospitality, food and services, and retail are assets. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Competitive salary starting at 27,95$ per hour, plus an annual bonus based on objectives.

Call Centre Posting End Date: Diversity and inclusion have always been at the core of our values at Sun Life. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected] are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

Our supportive, adaptable, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Our purpose is to help Clients achieve lifetime financial security and live healthier lives.

As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Use data to drive bold actions. Be agile and pivot as we test and learn.

At Sun

Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.

📌 Bilingual Customer Service Associate - Spanish/English (Montreal)
🏢 Sun Life Financial
📍 Montreal