Waterloo, ON, Canada

Posted Thursday, June 11, 2026 at 4:00 AM

Who We Are

We are part of OTIP Group of Companies (OGC) focused on delivering meaningful benefits support and service. We put employees at the centre of everything we do.

What You’ll Do

As a licensed Insurance Broker, you’ll help members navigate automobile and property policies, provide guidance, assess risk, and ensure smooth interactions.

Why You'll Love This Role

- Engage & Assist: Answer coverage inquiries, process policy changes, and ensure our members receive personalized professional service every step of the way.
- Resolve Challenges with Confidence: Handle concerns with care and professionalism - assessing issues, identifying solutions, and delivering resolutions that leave a lasting positive impression.
- Be the Reason Members Stay & Grow: Build trust and connections by providing valuable insights into our insurance products and services, helping members make informed coverage decisions while identifying opportunities for growth.
- Leverage Your Broker Expertise: Apply underwriting standards, assess risk, and ensure policies align with binding requirements - all while maintaining compliance with industry regulations.
- Keep Things Organized: Process rewrites, maintain accurate records, and ensure all insurance transactions are efficiently documented and up to date.
- Stay Informed: Work in a supportive, learning-focused environment where you'll collaborate with management, flag key issues, and stay ahead of industry developments.

Let’s Talk About You

This is the unique blend of skills and experience we would love to see in an ideal candidate:
- A RIBO license is required.



Candidates who are not yet RIBO licensed will be enrolled in the RIBO training course and will be required to obtain their license within the first three months of employment.
- Bilingualism in English and French is required for this role.
- The completion of or the commitment to complete the following three insurance courses or three equivalent insurance courses: CIP Principles and Practice, Property 1, and Automobile.
- Experience in personal lines automobile and property insurance is an asset.
- Intermediate knowledge of Microsoft Office Suite applications.

We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Salary Range

Competitive salary from $55,011 to $75,583 plus bonuses.

Some of the Perks We Offer

- Defined benefit pension plan for a financially confident retirement
- 100% coverage of approved continuing education and licensing fees
- Access to a wealth of learning resources, including LinkedIn Learning for career development
- Flexible work-from-home and hybrid options
- Unlock your potential with opportunities for advancement

Working Conditions

- Monday to Friday with a schedule from 10 am to 6 pm EST
- Note this position can be offered as hybrid or remote.

Equal Employment Opportunity

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

📌 Bilingual Customer Service Broker (Home & Auto) (Ontario)
🏢 OTIP
📍 Ontario