Bilingual Customer Service Representative

Full Timehours/ 1 yearcontract

Location: Laval, Quebec – 100% in office

Hours: Monday – Friday 8:30am – 5:00pm (½ hour lunch)

Salary: up to $80K

Perks

- Nota call center - no queue
- Training & Development - Access to multiple learning platforms (online, in person, 3rd party training institutions)
- Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.
- Access to multiple learning platforms
- Beautiful & Bright new offices
- Professional working environment
- People focused organization
- Energetic Team

Position Summary

Responsible for the processing and tracking of orders received via phone, fax,EDIor mail.



Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments. Handles all customer inquiries via phone, fax, email etc.regardingshipment tracing, shortages, overages, quality late shipments, etc.

Education and Certifications

- Bilingual French and English
- 3+ years of Customer Service experience) Product order management Preferably in a manufacturing environment.
- Post-secondary education in business management or equivalent field of study preferred.
- JDE or other mainline ERP such as SAP.

📌 Bilingual Customer Service Representative (1 Year Contract) (Laval)
🏢 Beyond Bilingual
📍 Laval