Enhance customer experiences as a Bilingual Customer Support Representative with Reliable Parts. Assist clients via phone, email, and live chat focusing on order management and satisfaction.

At Reliable

Parts, the Bilingual Customer Support Representative engages customers in English and French. Your primary responsibilities include answering calls, resolving order discrepancies, and building lasting customer relationships. With a focus on creative problem-solving and teamwork, you will also identify sales opportunities and support advanced customer service functions. Key Responsibilities:

- Answer inbound service calls and respond to inquiries
- Identify, research, and resolve customer issues
- Promote additional sales through effective communication
- Collaborate with warehouse on shipping conflicts
- Facilitate new hire training as needed

Requirements:

- Two years call center or customer service experience
- Bilingual fluency in English and French
- Solid communication and typing skills
- Positive service-oriented attitude
- High school diploma or GED required

Cultivate customer trust and promote world-class service with Reliable Parts.

📌 Bilingual Customer Support Representative (Montreal)
🏢 Reliable Parts
📍 Montreal