Bilingual Field Reimbursement Specialist - RN/LPN Customer Service Posted : August 17, 2026 Full-Time Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Bilingual Field Reimbursement Specialist - RN/LPN to join our Patient Support Programs atBioScriptSolutions, where we put our patients first! Flexible remote work options because we value your time and well-being.

Committed to fostering a culture of growth, where everyteam,member is encouraged to pursue new skills, expand their knowledge, and advance their careers. Over 1,500 team members across Canada and year over year we manage tomaintainan overall above industry engagement score by using a monthly pulse survey.

Attractive Compensation: Market-competitive salary, incentive program, and comprehensive benefits package.

What & Where: Montreal, QC & Full-Time, Temporary (12 Month Contract) Occasional travel for on-site clinic visits

- Acting as the Primary point of contact for physicians to enroll patients into a NavieGo managed program
- Establishing and maintaining a solid, trusting relationship with assigned clinics and physicians including site visits
- Acting as the main resource for NavieGo to request missing or additional information from respective physician offices, pharmacies, and/or other Health Care providers
- Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to assist a patient in their journey on treatment
- Coordinate documents, submissions and all related paperwork to insurance companies and public funding programs
- Coordinate clinic appointments and drug deliveries within timelines
- Foster and build relationships with patients and key health care providers




- Apply an in-depth knowledge of public / private funding systems
- Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST. Bilingualism - English/French - is required
- Registered Nurse designation and current provincial licensing is required;

Experience in the healthcare, pharmaceutical, or insurance industry is an asset

- Minimum of 2 years’ experience in customer/client service and health care reimbursement experience
- Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel)
- Professional/courteous/efficient telephone manner
- Able to work rotating shifts Monday through Friday, supporting various regions of Canada. Our pay ranges are based on the local cost of laborbenchmarks for each specific role, level, and geographic location. As a people-centric organization,we’recommitted to fostering awelcomingculture free of discrimination, andtoproviding ahealthy andsafework environmentwhereall team memberscanthrive as individuals.Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day. In accordance withapplicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English whenrequired. For positions based in Quebec, French languageproficiencyisrequiredto perform day-to-day duties. Bilingualism (French and English) isrequiredfor this position to effectively communicate with internal and external stakeholders. Accommodations can be made available on request for candidates taking part in all aspects of the selection process.

📌 Bilingual Field Reimbursement Specialist - RN/LPN (Montreal)
🏢 BioScript Logistics
📍 Montreal