Bilingual IT Helpdesk Agent - French/English - Remote (Halifax Regional Municipality)

Bilingual IT Helpdesk Agent - French/English - Remote (Halifax Regional Municipality)

06 Sep
|
Lifemark Health Group
|
Halifax Regional Municipality

06 Sep

Lifemark Health Group

Halifax Regional Municipality

Lifemark Health Group is seeking a bilingual Helpdesk Agent Tier 1 to work remotely supporting employees across Canada. You will report to the Senior Helpdesk Manager in a highly collaborative, client‑focused environment.

Responsibilities include daily ticket management, transparent user guidance, and escalation of complex issues to the appropriate level of support, with a focus on maintaining high user satisfaction and seamless IT operations across divisions.

📌 Bilingual IT Helpdesk Agent - French/English - Remote (Halifax Regional Municipality)
🏢 Lifemark Health Group
📍 Halifax Regional Municipality

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