Ourstate-of-the-artcontact center is the heartbeat of goeasy — proudly supporting oureasyfinancialandeasyhomebrands across Canada. We’vebeen named one of Canada’s Top Growing Companies , Greater Toronto Top Employers , andwe’rehonored to have received Canada’s Most Admired Corporate Cultures award.We’realso certified as a Great Place to Work® , recognized among the Best Workplaces for Women , and celebrated for having one of the Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies . These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way.

Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy ’s success.

A day in the life of a Loan Processing Specialist: Review loan applications using Wealthview and Salesforce to approve loans to our customers across Canada Verify all documents and application information to ensure compliance with our internal policies and that only healthy loans are funded Act quickly, multitasking between several windows reviewing documents such as customer pay stubs, credit reports,bank statements, etc. Support the field through strong communication skills,



ensuring customer and business needs are being met Identify fraudulent documents during the verification process and report these to the appropriate departments Bilingual fluency in English and French - verbal and written communication Computer-savvy with the ability to quickly adapt and learn new programs and software State of the art office, with free Company Gym, Games Room Employee discounts on furniture, electronics, and appliances. Access 24/7 healthcare with Virtual Doctor Appointments.

Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others. Along with 5 personal days and two weeks paid vacation. We are offering $21.00 - $25.00/hour CAD for this role, plus the opportunity to earn monthly bonuses.

Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role. At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success. Should your total compensation expectations fall above the posted range, we still encourage you to apply.

This posting is for an existing vacancy within our team. Diversity, Inclusion, and Equal Opportunity Employment: As an equal chance employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

📌 Bilingual Loan Processing Specialist (English/French) (Mississauga)
🏢 goeasy
📍 Mississauga