Elevate customer experiences as a Bilingual Orders and Customer Relations Specialist. Oversee order processing and shipment tracking while addressing customer needs with clarity and care in an in-office environment. As a full-time representative in Laval, this role requires fluency in French and English, along with a minimum of 3 years in customer service, preferably within a manufacturing industry.

You will efficiently manage communications about order status and contribute your expertise to a supportive team focused on development and community initiatives. Key Responsibilities:

- Process customer orders via multiple channels
- Communicate with customers regarding delivery timelines
- Resolve inquiries about shipment inconsistencies
- Collaborate with internal teams to enhance service
- Use various platforms for effective communication

Requirements:

- Bilingual in French and English
- At least 3 years of customer service experience
- Order management experience preferred
- Post-secondary education in business or related field
- Familiarity with JDE or other ERP software

Leverage your customer service skills in a role dedicated to fostering positive relations and productive order management.

📌 Bilingual Orders and Customer Relations Specialist (Laval)
🏢 Beyond Bilingual
📍 Laval