BJO Employment Consultant (2025-515-CP) | Contract Hourly | Until March 31, 2026 | 35 hours per week | 219 Dufferin Street, #1C, Toronto, ON | Salary: $30.33 per hour | Application Deadline: WoodGreen is a team of diverse and cutting-edge change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. We are committed to building an inclusive and diverse workforce, representative of the communities we serve.

We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program

Overview – Better Jobs Ontario, Integrated Employment Services, Community Programs The BJO Employment Consultant, Integrated Employment Services, is part of a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, we rapidly help high‑need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our Employment Consultants bring caring, energy, focus and skill to address these needs in a fast‑paced, high‑volume environment.

WoodGreen’s Employment Consultants are supported by caring managers, training, tools, procedures, and systems for success. The BJO Employment Consultant guides and supports jobseekers to prepare and submit Better Jobs Ontario Applications to apply for funding for education & training in the hopes of finding quality, sustainable employment. Help clients build their motivation and confidence.

Create equity in all aspects of service delivery,



striving for inclusion and equitable outcomes for all jobseekers who come to WoodGreen. Manage a caseload of BJO applicants, in various stages of the application process. Using excellent time management and efficiency, effective appointment planning, client assignments, and activities, move clients toward skill upgrading and employment with pace and urgency.

Readily participate in training and coaching to support achievement of targets. Through a series of primarily in‑person individualized client appointments and group activities, help move the client to employment by following the Integrated Employment Services Guidelines as prepared by WCG as well as WoodGreen’s standard operating procedures. Demonstrate excellent customer service and skills in the delivery of client activities, particularly: developing an employment action plan, needs assessment and goal setting.

Help remove temporary barriers to employment by referring to needed services and arranging financial supports. Collaborate with social assistance caseworkers to coordinate the appropriate life‑stabilisation services for OW/ODSP clients per WCG guidelines and WoodGreen procedures. As needed, sit with and support clients as they use onsite computers for labour market research, resume development, job searching, interview practice, etc., including providing basic digital literacy training, helping to set up email accounts, accessing online training resources, submitting online job applications, accessing life‑stabilisation resources (e.g. banking, Ontario Works, housing help, etc.).

In an efficient and prompt manner,



complete all BJO documentation and data entry per WCG requirements and WoodGreen standard operating procedures (e.g. client notes, data entry, referrals, updating forms). Collaborate effectively with the WoodGreen’s appointment booking team, Settlement Counsellors, Financial Empowerment Counsellors, volunteers and students, and other WoodGreen teams and staff for a smooth and positive client journey that best meets the clients’ needs. Develop and/or learn to facilitate existing materials and deliver in group activities or workshops, both in person and online, as part of a regular rotation of duties within the team.

As needed to support site operations, provide customer service support at the front desk, engage in outreach activities and perform other duties. Participate in and complete upgrading training and education as required by WoodGreen. Degree or diploma in Social Work, Social Services, or a related field.

Experience and/or training in career counselling (e.g. needs assessment, job search, job development, job retention). Knowledge of labour market trends, especially related to employment of vulnerable populations including youth, newcomers, OW/ODSP recipients, and long‑time unemployed population. Knowledge of pre‑employment support methods and re‑training opportunities.

Knowledge and/or connections with community resources and supports. Oriented toward coaching and facilitating others to share information and suggest success strategies. A strong sense of personal accountability for achieving individual targets.

Understanding of and ability to communicate principles and practice of diversity and anti‑racism. Strong computer literacy, including Microsoft Office suite and database application, online learning, online job search, online research, building an online presence (e.g. with LinkedIn), networking and community building online. Ability to meet potential requirement to occasionally work evenings and weekends.

📌 BJO Employment Consultant (2025-515-CP) (Toronto)
🏢 WoodGreen Community Services
📍 Toronto