Become a Tenant Affairs Specialist with Boardwalk, where you'll manage resident accounts and resolve tenancy-related issues with expertise. A profound understanding of Quebec legislation is essential for this remote position. In this role, you will be accountable for navigating Tribunal administratif du logement processes and maintaining accurate resident records.

Your two-plus years of experience will enable you to streamline legal documentation and enhance communication with users. Boardwalk values a supportive setting that elevates tenant experiences. Key Responsibilities:

- Adjust resident accounts and utility charges
- Process move-out documents and Statements of Account
- Liaise effectively with third-party collection agencies
- Prepare evidence packages for tribunal hearings
- Assist site teams with tenancy compliance issues

Requirements:

- DEC in administration, legal studies, or similar
- At least two years’ experience with Quebec tenancy laws
- Three or more years in customer service roles
- High proficiency in Microsoft Office, especially Excel
- Required to speak and write in French and English

Utilize your legal acumen and customer service skills to make a meaningful impact at Boardwalk.

📌 Boardwalk Tenant Affairs Specialist (Montreal)
🏢 Boardwalk
📍 Montreal