Job Category : Banking - Customer Service & Advice Posted : August 24, 2026 Full-Time On-site Reporting to the Vice President, Retail, the Branch Manager provides strategic leadership and operational oversight to ensure the delivery of exceptional member experience and compliance with all internal controls and regulatory standards.

The Branch

Manager leads, coaches, and mentors a high-performing Consultant team, with a strong focus on relationship banking and personalized financial advice. Working collaboratively with other branch leaders and internal partners, the Branch Manger drives branch performances, supports organizational goals and ensures members receive seamless, quality advice and service. This position champion and supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity in all decisions.

Leadership, Coaching & Culture Building Build and lead a strong advice culture, with a focus on relationship banking and providing proactive financial guidance. Promote a positive and respectful work environment, fostering collaboration, accountability and continuous learning through providing effective, consistent and constructive coaching and communication to all employees. Act as a change leader, championing cultural shift towards proactive advice and service delivery.

Strategy, Operations, and Risk Management Translate organizational goals and objectives into actionable strategies and performance targets for the branch and employees. Champions a digital-first mindset by encouraging adoption of digital tools and services through education and leadership.



Member & Community Engagement and Industry Awareness Actively engage in community initiatives, sponsorships, and volunteer opportunities to strengthen ACU’s local presence and foster trust among members Identify and pursue business development opportunities, including outreach to potential members, referral partnerships, centers of influence, and financial education programs.

Resolve complex member complaints with professionalism, ensuring the needs of members, employees and the credit union are met. Ensure branch operations, policies and process are implemented in a manner that supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion. This position requires the completion of a post-secondary program in a related field, plus 6 to 10 years of job-related experience, or an equivalent combination of both education and experience.

Leadership/Coaching Certificate and/or CFP/PFP designation would be considered an asset. Minimum 3-5 years of experience advising and providing financial products (consumer and small business loans, lines of credit, mortgages, deposit and investment products). Skilled in adjudicating credit applications and making lending decisions aligned with policy and risk guidelines.

Solid leadership skills with ability to lead, coach, mentor, delegate and foster a respectful,



high-performance team culture Strong attentions to details and ability to meet strict deadlines while managing multiple priorities simultaneously Digital literacy using a variety of systems and tools Knowledge of credit union philosophies, principles, legislation, regulations, and understands credit union operations is an asset Working Hours are Monday-Friday, 37.5 Hours Per Week. As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community. With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community. values diversity and inclusion, is committed to serving its urban, rural, agricultural, and Francophone communities, supports employees through training programs and long-term career development, offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits. is focused on social and environmental responsibility.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process. #

📌 Branch Manager (Full Time) (Brandon)
🏢 Assiniboine Credit Union
📍 Brandon