Shape the future of Toyota Financial Services as a Business Innovation Manager in Markham, Ontario, focusing on leading operational improvements and creative solutions. Enhance both customer and employee experiences through impactful initiatives. In this role, you will direct enterprise-wide initiatives that deliver measurable improvements in efficiency and service quality.

Collaborating with various stakeholders, your expertise will guide teams through structured problem-solving processes and the implementation of continuous improvement strategies. Reporting directly to the Vice President of Business Operations, your leadership will be vital for translating business challenges into value-driven solutions. Key Responsibilities:

- Drive innovation and operational excellence initiatives across TFS
- Maintain governance for Innovation and mobility programs




- Deliver sustainable process improvements tailored to business objectives
- Lead forecasting and performance management of mobility projects
- Coach Business Innovation team to achieve measurable goals

Requirements:

- University degree in a relevant field
- 7+ years in leading innovation or transformation efforts
- Familiarity with Toyota Business Practices and process improvement
- Strong stakeholder management and collaboration skills
- Flexibility to work in-office at least 3 days a week

Lead Toyota Financial Services towards a future of continuous improvement and innovation in the financial services sector.

📌 Business Innovation Manager Role at TFS (Markham)
🏢 Toyota Credit Canada
📍 Markham