As a Business Systems Analyst, you act as a conduit between technology teams and multiple business teams. You support configuration and integration initiatives by eliciting and analyzing requirements, facilitating communication between technical and business stakeholders, and documenting business processes, systems, and integrations. You are comfortable absorbing new and diverse information, adapting existing knowledge, and working in a changing, evolving environment to support successful delivery using an agile scrum methodology.

You are a critical thinker who enjoys diving into the details and understanding the “how” and “why,” while balancing the need for working software over exhaustive documentation. This role is based out of our North Vancouver office and is open to hybrid remote work. You will join the Sustainability Technology team, a team-oriented group that partners closely with Circularity, Sustainability, and Product Compliance teams.

Together, you deliver systems that enhance product transparency, traceability, and regulatory readiness across the Arc’teryx product lifecycle. As a Business Systems Analyst, you act as a conduit between technology teams and multiple business teams. You support configuration and integration initiatives by eliciting and analyzing requirements, facilitating communication between technical and business stakeholders, and documenting business processes, systems, and integrations.

You are comfortable absorbing new and diverse information, adapting existing knowledge, and working in a changing, evolving environment to support successful delivery using an agile scrum methodology. You are a critical thinker who enjoys diving into the details and understanding the “how” and “why,” while balancing the need for working software over exhaustive documentation. This role is based out of our North Vancouver office and is open to hybrid remote work.

You will join the Sustainability Technology team, a cooperative group that partners closely with Circularity, Sustainability, and Product Compliance teams. Together, you deliver systems that enhance product transparency,



traceability, and regulatory readiness across the Arc’teryx product lifecycle. If you were the Business Systems Analyst now, here are some of the core activities you would be doing: Gathering requirements and translating business needs into actionable specifications, user stories, and acceptance criteria Creating visual artifacts, process flows, and system documentation to support analysis, design, and quality assurance Identifying and recommending business process improvements Serving as a subject matter expert for the Digital Product Passport (DPP) and related platforms, including configuration, data requirements, and roadmap planning Collaborating with stakeholders and vendors to validate product data, support enhancements, coordinate upgrades, and maintain platform performance Validating data quality and end-to-end data flows to ensure regulatory compliance and record completeness Executing testing and supporting troubleshooting, issue resolution, and vendor escalation Creating documentation and supporting change management through training, demos, release notes, and onboarding resources Identifying and documenting opportunities for process and system improvements Building domain expertise in sustainability technology and supply chain systems within the Business Analyst community and agile squads Assisting the Technology leadership team with other tasks and projects as required Are you our next Business Systems Analyst?

You have a Bachelor’s degree or post‑secondary education in business, information systems, or a related field, completion of a recognized Business Analysis program,



and/or equivalent business experience You have 3+ years of experience as a Business Systems Analyst supporting agile projects involving PLM, ERP, SaaS platforms, and/or system integrations You have experience supporting end‑to‑end system implementations, including requirements gathering, configuration support, testing, deployment, and change management You communicate effectively with stakeholders at all levels, clearly articulating and documenting business processes, systems, and requirements You demonstrate strong analytical, critical‑thinking, and problem‑solving skills, with a high bar for accuracy, detail, and quality of deliverables You remain highly flexible and adaptable when faced with ambiguity You are motivated to continuously improve - seeking out new technologies, ideas, and better ways of working You have exposure to supply chain, manufacturing, or sustainability‑related systems You are familiar with apparel, outdoor, or retail industry workflows You have exposure to regulatory‑or compliance‑driven technology initiatives The salary range for this role is CAD$82,000 - CAD$108,000 Total Rewards We’recommitted to fair,equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance.Health &wellbeing; - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP). Family support - Parental leave top-up and a nesting period for new parents. Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events) ,Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear). *Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better.

We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. Join us in creating positive change in ourselves, our communities, and the world.

📌 Business Systems Analyst - Sustainability Technology (Vancouver)
🏢 Arc'teryx Equipment
📍 Vancouver