internal/external posting Café Attendant – Prep Cook Community Programs and Capacity Building Initiatives reports to:Kitchen Supervisor,Community Programs and Capacity Building Casual This is an ongoing posting for our next availablevacancy; Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic, and other systemic barriers. Our mission is to be a dynamic provider of integrated health services, communityprogramsand capacity-building initiatives that enable people and diverse communities to achieve wellness. Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto.While our doors are open to everyone, we focus on people experiencing homelessness or who are under-housed; We are funded by the Ministry of Health, Ontario Health, Ministry of Community, Children and Social Services, the City ofTorontoand many generous donors and foundations.

The Café

Attendant-Prep Cookis responsible forassisting withcustomer service at thepoint-of-sale station, food production, and overall café operations including menu planning, procurement, and kitchen. This role is the primary point of contact for service users, ensuringa high levelof customer support and satisfaction by preparing coffee and food to order, managing inventory, andmaintainingfood safety standards. We have a solid commitment to life-long learning which isdemonstratedthrough our career development program.

We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesiveteamsand providing opportunities for advancement. A competitive salary. ~ Membership inHealthcare ofOntario Pension Plan (HOOPP).

Customer

Service ~ Serve as the main point of service contact, assistingguests in selecting food and beverage items, entering orders into a point-of-sale system,



processing payments, ensuring proper cash handling and end of day reconciliation. ~ Execute thorough pre- and post-cafécleaning duties, including safe food storage, sanitizing surfaces, organizing dining areas, andmaintainingcleanliness standards to uphold a hygienic environment for both staff and customers. Food Operations ~ Efficiently and accurately prepare espresso-based drinks, as wellwasworking with apprentices gaining barista and Café Attendant experience (as applicable). ~ Operate equipment to prepare, warm up and ensure the freshness of food items for café service users. ~ The Café Attendant-Prep Cookmaintainsthe order counter area andstocking ofitems on display, ensuring products are fresh and well organized. ~ The Café Attendant-Prep Cook ensures that the café is ready for service each morning and properly secured after hours. ~ The Café Attendant-Prep Cook is involved in food preparation for the Acute Respite Care (ARC) unit and various community programming. ~ Ensures the safety of self and others by performing work safely according to organizational health and safety policies and departmental safety procedures and policies and complies with safe foodhandling practices and all legislated safety regulations (e.g., Occupational Health and Safety Act, Workplace Hazardous Materials Information System (WHMIS)). ~ Participates in menu planning, procurement, and kitchen support to ensure efficient café operations. ~ Assistsin providing training and support to apprentices in developing their culinary and customer service skills.



~ Maintain inventory control, including waste tracking, andcomply withall legislated safety regulations for food handling and workplace safety. ~ Collaborates with colleagues on café program improvement activities. Minimum of a high school diploma or equivalent, with two to three years of culinary experience ~ Food Handlers certification is an asset. ~ Minimum of one year’s experience in handlingcash,serving customers. ~ Familiarity with POS systems is an asset. ~ Experience as a barista is an asset. ~ Ability to work the variable hours of the role in a kitchen/café environment.

Understands and works within the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code, Ontario Health Protection and Promotion Act, and other relevant legislation, including, but not limited to, regulations for the safe preparation and quality of food. ~ by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices. Work is performed in a health care and community-based setting. ~ Work hours for this role fluctuate as per program and operational priorities, though café hours typically align with standard business hours (Monday to Friday,8:00am to2:00pm). ~ Working conditions include hot temperatures consistent with a standard kitchen environment, regular walking and standing, handling of hot and cold food items, and exposure to sharp kitchen equipment. ~ Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation, and gender identity.

Requests for accommodation due to disability can be made at any stage in the recruitment process.

📌 Cafe Cook Attendant H/F (Toronto)
🏢 Sherbourne Health
📍 Toronto