Work From Home Inbound Contact Centre Agent MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Remote

Work-at-Home | Canada MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are hiring Work From Home Inbound Contact Centre Agents to provide responsive and empathetic customer support.

This role is perfect for individuals who enjoy helping others and thrive in a remote work workplace.



Receive and respond to inbound customer calls. Assist with inquiries, complaints, and service requests.

Log all customer interactions in the system. Must be 18 years or older. High school diploma or equivalent required. Previous outbound sales or call center experience preferred. Reliable internet connection and a quiet home office setup.

Paid Time Off: PTO and paid holidays. Supplemental health coverage for full-time employees.

Life Insurance: Life insurance options to safeguard loved ones.

Paid Training: Casual Dress Code: Comfortable work attire. EEO statements, reasonable accommodation, and diversity/equality information are included where applicable.

📌 Call Center Representative Full Time Remote (Quebec City)
🏢 MCI
📍 Quebec City