Become an integral part of Quadro Engineering as a Customer Order Management Representative. Your focus will be on processing orders and providing exceptional customer service. This position requires collaboration with our commercial team and Channel Partners to ensure seamless order handling. You will manage customer purchase orders, provide order updates, and address warranty claims, all while maintaining compliance with standards.
Your role is crucial in enhancing customer satisfaction through effective communication. Enter and maintain customer purchase orders accurately
- Update customers on their order statuses and changes
- Process warranty claims and issue Return Materials Authorizations 2-4 years of relevant customer service experience
- Technical education or equivalent experience required
- Experience with ERP systems is a robust asset
- Proficient in Microsoft Office and communication skills
- Leverage your customer service expertise and join Quadro Engineering Corp.
📌 Call Centre - Customer Service Advisor Full Time (Ontario)
🏢 IDEX
📍 Ontario
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