Become a key player at Critical Environment Technologies (CET) in Delta, BC as a Customer Service Representative. This full time, in-office position focuses on enhancing customer satisfaction and operational efficiency. As a Customer Service Representative, you will engage with customers, coordinate service operations, and ensure effective communication among teams.

Your role is critical in providing reliable support for inquiries and improving processes to enhance the customer experience. With a proactive approach, you'll also assist the Field Service Coordinator when required. Key Responsibilities:

- Deliver exceptional service as the first point of contact
- Ensure prompt closure of customer requests




- Maintain friendly communication throughout customer interactions
- Collaborate with internal teams to resolve requests
- Support scheduling and service coordination for technicians

Requirements:

- 1-3 years of related customer service experience
- Excellent interpersonal and communication skills
- High school diploma or equivalent; degree in business preferred
- Strong proficiency in Microsoft Excel, Word, and Outlook
- Ability to work effectively under pressure

Elevate customer service standards and support operational excellence with CET.

📌 CET Customer Service Representative Role (Vancouver)
🏢 Critical Environment Technologies Canada
📍 Vancouver