Join to apply for the Ecommerce Manager, North America role at Kicking Horse Coffee . Make us the number one branded choice for online-shopping coffee lovers across North America. As champion of the online channel, you will play a major role in growing our brand across all ecommerce platforms.

You will develop a marketing and commercial strategy for our brand website and online marketplaces, leverage insights to optimize digital communications, and implement campaigns to achieve targeted growth. This role can be performed remotely from home. Act as the primary business unit lead of the ecommerce channel, accountable for omnichannel business, including DTC and online marketplaces.

Build and lead an ecommerce sales and marketing strategy that supports North American growth across digital shelf. Optimize the ecommerce go-to-market model, including promotional planning, profitability, fulfillment, and logistics. Use data-driven insights and KPIs to optimize traffic, conversions, and performance across paid, organic, and ecommerce operations.

Define the optimal product portfolio and catalog mix across online channels and routes-to-market (RTM). Contribute to the consumer journey strategy and roadmap to grow loyalty beyond sales alone. ROAS) through partnerships with marketing to execute search and performance marketing strategies.

Understand customer strategies and build differentiated joint business plans with shared goals. Implement a robust subscription and retention model to enhance customer lifetime value.



Bachelor’s Degree in Business/Marketing or related field. ~2–4 years of direct e-commerce management experience with DTC models; additional commercial sales experience is a plus. ~ Knowledge of digital marketing analytics (SEO, SEM, Display, Social). ~ Ability to utilize Shopify analytics, Google Ads, and webmaster tools to analyze data and drive ecommerce growth. ~ Experience with ecommerce platforms, site design principles, content management tools, and integration with back-end systems.

Adaptable, agile, and energized in a fast-paced environment with grit. Analytical thinker with data-driven decision-making, aligned with culture and priorities. Attention to detail and commitment to quality.

Collaborative and able to build robust working relationships, even remotely. Discounts on coffee beans and cafe offerings. ~ Comprehensive Benefits: Medical, dental, and wellness support, plus additional perks: ~$2,000 flexible paramedical services coverage per year. ~4 weeks paid vacation after one year, plus a birthday paid day off with a $100 gift certificate. ~ Employee assistance program and community giving opportunities. ~ Continued education access (Harvard online learning). ~ This is a fully remote role with travel to headquarters in Invermere, BC about 3–4 times per year. Full-time, 40 hours per week, with core hours 9am–3pm MT.

Position is in the Sales department. What’s your secret weapon for boosting online sales?

📌 Chargé de e-commerce H/F (remote) (Edmonton)
🏢 KICKING HORSE COFFEE
📍 Edmonton