Join CIBC as a Client Service Representative in Val-d'Or, where you’ll support clients with their banking needs and financial products. Engage meaningfully, solve problems, and leverage technology for a better client experience. As a full time member of the Personal and Business Banking Team, you’ll provide first-line support to clients in a banking center.

This role focuses on improving client interactions, problem-solving, and mastering our mobile banking tools. Your flexibility in working various hours, including evenings and weekends across multiple locations, enhances client satisfaction and teamwork. Key Responsibilities:

- Assist clients with daily banking transactions and inquiries
- Connect clients to appropriate CIBC team members
- Resolve client issues and enhance service quality
- Share insights on mobile banking applications
- Ensure compliance with banking standards

Requirements:

- Strong interpersonal communication skills
- Experience in client service roles
- Problem-solving and empathy skills
- Digital literacy with financial products
- Ability to work flexible hours at multiple sites

Bring your client-centered approach and problem-solving skills to make a difference at CIBC in Val-d'Or.

📌 CIBC Client Service Representative (Quebec City)
🏢 Canadian Imperial Bank of Commerce
📍 Quebec City