- Provide technical guidance, coaching and management of claims staff
- Support the Claims unit and serve as the first line of conversation for the adjudication team
- Ensure productive and prompt service in the investigation, analysis, and settlement of claims
- Track Key Performance Indicators
- Ensure claims are adjudicated in a timely and accurate manner
- Build and maintain team engagement
- Collaborate with the leadership team on strategic initiatives and new adjudicating methods

Requirements

- Post-Secondary Education, ideally in an Insurance focused program or related program
- Completed or working towards the CIP designation
- Minimum 10 years of experience in the property and casualty industry
- Minimum of 3-5 years of claims leadership/mentorship experience
- Strong adjusting background with in-depth knowledge of CGL and Auto BI
- Strong technical skills with MS Office Suite
- Ability to clearly communicate with Claimants, Brokers, and Legal Counsel

Core Competencies





Demonstrates extensive experience in claims leadership and mentorship within the property and casualty industry, with a strong focus on efficient claims adjudication and team engagement. Proficient in analyzing claims and tracking performance metrics while effectively communicating with stakeholders.

Highest-signal resume keywords

- Claims Leadership
- CIP Designation
- Property and Casualty Experience
- CGL and Auto BI Knowledge
- MS Office Suite Proficiency

ATS Optimization Keywords

Hard Skills

- Claims Adjudication
- Claims Analysis
- Performance Tracking
- Investigation Skills
- Settlement Negotiation

Soft Skills

- Coaching
- Communication
- Team Engagement
- Collaboration
- Mentorship

Certifications & Qualifications

- CIP Designation

Industry Keywords

- Property and Casualty
- Claims Management
- Key Performance Indicators
- CGL
- Auto BI

📌 Claims Manager - Casualty & Litigation (Vancouver)
🏢 Jobtailor
📍 Vancouver