Join Arc as an Onsite Client Engineer, providing vital IT support across multiple client sites in the South East. This role is perfect for tech-savvy individuals looking to leverage their skills in a dynamic setting. Arc, a premier IT Managed Services Provider, is in search of a skilled Onsite Client Engineer to deliver exceptional client support.

Responsibilities include managing onsite user needs, overseeing mobile telephony systems, and maintaining Microsoft 365 security environments. You'll become the go-to technical expert for the client with a focus on improving operational efficiency. Key Responsibilities:

- Conduct hands-on support for end-user hardware
- Facilitate user account creation and equipment setup
- Manage mobile and telephony service issues
- Implement Microsoft 365 policies for security
- Troubleshoot SQL Server-related performance problems

Requirements:

- 2-3 years relevant experience in an IT MSP setting
- Strong Microsoft 365 and Intune knowledge
- Hardware troubleshooting aptitude
- Networking fundamentals expertise
- Excellent client-facing communication skills

Elevate client experiences through your technical acumen at Arc, where you'll play a crucial role in their IT strategy.

📌 Client-Focused Technical Engineer Role (Ontario)
🏢 Arc
📍 Ontario