Join the Manulife team as a Client Relationship Manager in Waterloo, Ontario, focusing on enhancing client retention through strategic relationship management. This hybrid position supports corporate clients by addressing their unique needs effectively. In this key role for the Canada Retirement division, you will engage with plan sponsors and consultants to explain Manulife’s comprehensive suite of products.

Your efforts will help ensure the satisfaction and governance of client plans, ultimately leading to improved retention rates. Relationship building and training are core aspects of this non-sales role. Key Responsibilities:

- Build strong client relationships via effective service
- Engage in presentations supporting the sales team




- Collaborate with Plan Sponsors during the installation phase
- Conduct Plan Administrator training for client engagement
- Recommend improvements based on service feedback Requirements:
- Background in the Canadian pension sector
- Preferred degree in business or finance
- In-depth understanding of retirement savings plans
- Knowledge of pension and investment regulations
- RPA Designation or plan to acquire within 3 years Bring your expertise and focus on client satisfaction to this key role at Manulife.

📌 Client service manager support (M/F) (Ontario)
🏢 Manulife
📍 Ontario