We are seeking a Client Programs Manager to join our Clients & Markets team. This role is responsible for managing legal directory and awards programs and ensuring the successful delivery of submissions that support the firm’s profile and market position.

You will be focusing on: Work with firm leadership to implement a strategic approach to directories and awards, to bolster our brand and reputation nationally and in local markets. Provide advice and guidance to ensure our submissions algin with the firm’s strategy and support national and regional growth. Measure performance against our market priorities and competitors. Prepare analysis reports and present quarterly findings and recommendations to leadership.

Directories

Project manage legal directory submissions, including Chambers and Legal 500, including practice and vendor liaison, workback schedules, and internal communications. Provide research, analysis, and recommendations for submissions content and tone. Includes submission drafting, editing, and proofreading, and preparing for directory interviews. Serve as Canadian contact for Global directories team.

Awards

Project manage legal professional award nominations to help grow the profile and market position of the firm and select lawyers, and to support clients. 5+ years of experience in marketing, business development, or a related role in a law firm or professional services environment. ~ Experience developing and managing legal directory and award submissions a significant asset. ~ Demonstrated project management skills with a proven ability to manage multiple priorities under tight deadlines.



~ Robust research and writing skills with an aptitude for process analysis and continuous improvement. ~ Excellent verbal and written communication skills, including editing and proofreading experience. ~ Bilingual in French and English a strong asset Retirement savings plan with employer contribution Flexible health and wellness allowance that covers much more than gym memberships! Training and development programs based on your interests and needs As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. To find out more about how we integrate diversity, equity and inclusion in everything we do please click Diversity, equity and inclusion | Canada | Global law firm | Norton Rose Fulbright.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Please note that this job posting is being advertised to fill an existing vacancy.

Norton Rose

Fulbright provides a full scope of legal services to the world’s preeminent corporations and financial institutions. With its global business principles of quality, unity and integrity, Norton Rose Fulbright is recognized for its client service in key industries, including financial institutions; As a global law firm, we embrace a culture of excellence and working hard, but always with a focus on flexibility, respect, diversity and openness.

📌 Client Service/Program Manager (Toronto)
🏢 Services OR LP/SEC
📍 Toronto