With a legacy of over 90 years, we continue to grow and strengthen our presence in the seven countries where we operate, with more than 100 units and representation of leading brands in our business areas.

Customer Service

Representative – Parts Team (Terrace, BC) Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues in the customer’s experience. Related experience is an asset. Working knowledge of computers and Microsoft software. Solid knowledge of equipment systems and repairs. Strong technical background and capable of communicating with technicians and customers.

Service

First . Drive exceptional solutions for external and internal customers.

Certification – have training to earn certification within Marketing/Sales and ready to apply at Nors. the pace can be quick, hours long during busy cycles, overtime may be required.

Relationship





Builder – build rapport and trust with customers. Vigilance – report customer satisfaction, trends, potential leads for equipment sales. Mentorship – listen actively, perform competence analysis of apprentice technicians, provide on‑the‑job training.

Organization – detail-oriented, develop personal systems for organizing your work, ensuring preparation with parts and tooling before worksite. Full-time, permanent position with competitive compensation package, including full health and dental, disability, family assistance, and a company-sponsored RRSP plan. The role offers the satisfaction of being the first choice for service, equipment, and parts for customers.

📌 Client Service Representative (Temporary Full-Time) (Terrace)
🏢 strongco
📍 Terrace