Posted Thursday, July 30, 2026 at 10:00 AM IBKR), a member of the S&P; 500, is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies. For more than four decades, Interactive Brokers has focused on technology, automation, and innovation to provide clients worldwide with a sophisticated, unified platform to manage their investment portfolios.

We serve individual investors, hedge funds, proprietary trading groups, financial advisors, and introducing brokers. Our culture is driven by problem-solving, efficiency, and continuous improvement. We look for individuals who are intellectually curious, collaborative, and motivated to contribute to technology that helps simplify and enhance access to global financial markets.

This is a hybrid role (4 days in the office/1 day remote). We are looking for ambitious problem solvers, whether you are a recent graduate or have one to three years of experience in finance, technology, or customer service, to join our Client Experience team. You will help clients trade everything from stocks and options to crypto and event contracts.

Our Chicago Client

Experience team includes former traders, industry veterans, early-career professionals, and recent graduates. Everyone shares a passion for financial markets and technology. Whether you bring trading floor knowledge or a fresh perspective from college, you will find a team that is ready to support your growth.

Serve as the first point of contact for clients via phone, email, and chat, delivering quick, clear, and accurate support.



Guide users through our powerful trading tools, from buying their first share to navigating complex multi-asset strategies. Troubleshoot issues with account management (statement review, permissions, tax, etc.), Collaborate with technology, risk, and operations teams to ensure a seamless client experience.

As the face of our company, you will embody our values through compassionate communication and deep product knowledge, making customers feel heard and appreciated.

Your role involves resolving user concerns with both speed and thoroughness, while actively engaging with our customer base throughout your workday. The inner workings of global financial markets including equities, options, futures, foreign exchange, crypto, and event trading products. Bachelor’s degree in finance, economics, business, STEM, or a related field preferred.

Recent graduate or early-career skilled with one to three years of experience in a customer-facing, finance, or technology role. Self-motivated and able to manage tasks with minimal supervision. Curious about financial markets and the technology that powers them.

Competitive salary, annual performance-based bonus and stock grant This position is eligible for overtime pay Retirement plan 401(k) with competitive company match Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium. Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP) Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snack Corporate events including team outings, dinners, volunteer activities and company sports teams Education reimbursement and learning opportunities #

📌 Client Services Associate I (Vancouver)
🏢 Interactive Brokers Group
📍 Vancouver