06 Sep
|
SPECTRAFORCE
|
Montreal
06 Sep
SPECTRAFORCE
Montreal
Montreal, QC This is a fully onsite role. SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors. Privately and diversity-owned, we're among the fastest-growing firms in the US, on a short-range mission to hit the $1B revenue mark.
The Client Services
Coordinator will work closely with the designated CS team overseeing our client accounts. This role is responsible for supporting various aspects of the interview process, including assessing candidates qualifications and suitability for open positions, and making hiring recommendations. Additionally, this position assists with identifying opportunities for revenue expansion within our existing accounts.
Conduct candidate phone and/or video screenings, interview prep and debrief, as well as coaching of candidates. Assist with scheduling and note-taking for supplier calls, as well as coordination of interview days and job fairs. Serves as the first point of contact for associates regarding HR and workplace safety inquiries and concerns.
Track and monitor client metrics to determine creative ways to improve processes for success. Conduct quality audits of delivery-team work performance to determine effectiveness of communication and areas of improvement. Utilize direct manager contacts to coordinate meetings for hiring managers to engage with account executives.
Foster strong relationships with key stakeholders within existing accounts to understand their evolving needs. Act as a liaison between clients and internal teams to ensure seamless service delivery. Collaborate closely with the client services team to identify opportunities for revenue growth within existing accounts.
Assist other team members as needed and perform other duties assigned.
High School
Diploma/GED Minimum one (1) year of skilled or customer service experience Excellent bilingual fluency in French and English, with the ability to communicate effectively both verbally and written Excellent organizational and time management skills Prolonged periods sitting at a desk and working on a computer in close range (75-90% of time spent on computer and phone) Travel Requirements: May be required to travel to client sites, up to 10% of the time Best Workplaces and Womens Choice Awards, with 72% female leadership. Employer-funded Healthcare Spending Account (HCSA) Retirement savings plan (RRSP) with employer matching SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.
📌 Client Services Coordinator (Bilingual) (Montreal)
🏢 SPECTRAFORCE
📍 Montreal