Client Services Coordinator - Senior Helpers Okanagan

$25/hr

- Full‑Time
- Growth Pathway
- Immediate Opening

Senior Helpers Okanagan is hiring a Client Services Coordinator to support our caregiver team, maintain reliable schedules, and ensure smooth day‑to‑day operations. This role is ideal for a registered HCA or experienced caregiver who thrives in a fast‑paced, logistical workplace and wants a clear path to grow into leadership. About The Role The Coordinator ensures continuity of care through effective scheduling, some client communication, and hands‑on caregiving support when coverage gaps arise.

Key Responsibilities

Manage daily/weekly caregiver schedules and respond quickly to cancellations

Handle client calls related to timing, logistics, and schedule updates

Support caregivers with logistical problem‑solving

Take light‑to‑moderate client care shifts (8-12 hrs/week) to maintain continuity

Maintain accurate documentation in WellSky

Assist with onboarding and operational tasks





Support community outreach as assigned; including presentations to seniors and community facilities.

What You Bring

Registered with the BC Care Aide Registry

HCA program completion

2+ years senior‑care experience

Strong communication, organization, and follow‑through

Calm, steady professionalism

Reliable transportation; flexibility for occasional evenings/weekends

Hours & Structure

Two‑Coordinator rotation

:23-27 office hours/week + care‑shift supplementation. 30+ hour work week.

Alternating weekend on‑call

Why Join Us

Explicit growth pathway into scheduling leadership, operations, or Supervisor roles

Supportive, positive team culture

Health benefits option

Paid vacation

Professional development opportunities

Apply Today

If you’re a strong communicator who enjoys coordination, problem‑solving, and supporting caregivers, we’d love to meet you. Interviews are moving quickly.

📌 Client Services Coordinator (Kelowna)
🏢 Senior Helpers
📍 Kelowna