About the Team: TikTok’s Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways.

Our Enterprise Ad

Sales team partners with some of the largest global brands, enabling them to leverage TikTok’s unique platform to drive business impact.

The Client Solutions

Manager (CSM) will work closely with the sales team to provide support and expertise in meeting client objectives and providing best-in-class customer service to both internal and external clients. The CSM will be responsible for negotiating and optimizing complex opportunities and using data and analytics to build a consultative solution for our clients. Success in this position requires a great focus on client service, the ability to thrive in a energetic work environment, and providing custom solutions for advertisers, leveraging our unique suite of ad products.

Manage and grow post-sale client relationships and revenue for advertisers Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs Grow revenue, educate, and lead upsell conversations with clients post initial sale Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies Identify optimization opportunities for improving performance Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues Consult and coach clients and agencies to achieve greater results on TikTok solutions.



4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field. ~ Proficiency in analyzing and utilizing data tools such as Excel and Data Studio. ~ Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms. Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships. Expertise in crafting and delivering compelling QBRs that address client needs and showcase TikTok’s platform capabilities through data-driven storytelling.

Experience diagnosing and solving technical problems in collaboration with product and engineering teams. The Company is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used to screen, assess and/or select applicants for this position.

TikTok is the leading destination for short-form mobile video. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.

Together,



we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

Diversity & Inclusion To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. The base salary range for this position in the selected city is CAD$ 74527- CAD$ 101053 Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, restricted stock units and benefits.

Employees have day one access to extended health, dental, a group registered retirement savings plan (RRSP) with company match issued through a deferred profit sharing plan (DPSP), paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive paid holidays, vacation, and sick time. The Company reserves the right to modify or change these benefits programs from time to time, with or without notice subject to compliance with local laws. #

📌 Client Solutions Manager - Global Business Solutions - Canada (Toronto)
🏢 TikTok
📍 Toronto