Join Clio as a Customer Support Specialist in Toronto and be a part of transforming legal tech support. Deliver unmatched customer experiences through effective communication and problem-solving. Clio is seeking motivated individuals from diverse backgrounds for its full-time roles.

The support team provides extensive training and opportunities for career growth, while also fostering a collaborative and empowering culture. This role enables you to not only assist customers but also become a product expert influencing technology in the legal sector. Key Responsibilities:

- Respond to customer inquiries through various channels
- Diagnose and troubleshoot product-related issues
- Act as a trusted advisor for customer solutions
- Collaborate on customer feedback for continuous improvement
- Drive personal career development and team success

Requirements:

- Bachelor’s degree or relevant educational background
- Excellent communication and analytical skills
- Interest in leveraging tech and AI to solve challenges
- Ability to thrive in a flexible work workplace
- A growth mindset and eagerness to learn

Be part of a pioneering team set on redefining customer support in the legal industry.

📌 Clio Customer Support Specialist Role (Toronto)
🏢 Themis Solutions
📍 Toronto