Support clients as a Collection Agent with Northlake Financial in Barrie, ON. This role involves engaging with customers to navigate the repayment process and resolve outstanding accounts. As a member of Northlake’s dedicated team, you will utilize your customer service skills and creative problem-solving to assist customers. The position is full-time and requires working in office, emphasizing personal interactions with clients needing assistance with delinquency management. Key Responsibilities:

- Handle late-stage accounts and create repayment solutions
- Educate customers on payment processes clearly
- Maintain compliance with regulatory standards in collections
- Negotiate payment arrangements and document discussions
- Achieve individual and team collection objectives

Requirements:

- Availability to work flexible hours, including weekends
- 1-2 years of relevant experience in collections
- High school diploma required
- Strong decision-making and communication skills
- Ability to organize and prioritize tasks efficiently

Join a transition in the automotive finance industry while contributing to customer resolutions at Northlake Financial.

📌 Collection Agent Role at Northlake Financial (Barrie)
🏢 NorthLake Financial
📍 Barrie