Part-Time Do you have a heart for serving others and a passion for sharing hope in Vancouver’s Downtown Eastside? This position involves supporting community members in Vancouver’s Downtown East Side (DTES) through relationship‑building, compassionate care, and practical assistance. The role focuses on engaging individuals with dignity and respect, fostering trust, and responding to both immediate and longer‑term needs.

Responsibilities include connecting guests to appropriate resources such as housing, clothing, shelter, recovery programs, and other community supports.

The Outreach

Worker may also assist at other UGM locations in Vancouver as operational needs require. This is a casual position with flexible and varying hours, scheduled based on program needs and availability. The starting wage range for this position is $ 23.82-$26.03 per hour.

Demonstrating the love of Christ, UGM feeds hope and changes lives through a faith‑based continuum of care. We are a proud member of the Canadian Council of Christian Charities and have earned the Best Christian Workplace award again in 2021. We provide competitive salaries, generous vacation and sick leave, an RRSP matching program, as well as the potential for educational assistance and flexible work arrangements.

In addition, our extensive advantages plan is fully employer‑paid and includes extended dental and medical, as well as $4,500 per year in pooled paramedical expenses. A focus on employee resilience, support for professional development, engagement in meaningful work, and a fun and caring environment are all part of being a member of the UGM team. Provide support to community members who visit the Centre, including material and relational supports, as well as referrals to external services.

Build strong relationships with community members. Maintain accurate records,



including important information about community members for future reference. Maintain the Centre and office space in a clean and presentable condition Participate in staff meetings, training and spiritual development opportunities.

Plan specific projects, programs and initiate activities under the direction of the Supervisor. Monitor age, sobriety, and gender of community members coming into the Centre, where appropriate. Adhere to all UGM published policies, practices and procedures, including Occupational Health and Safety.

Personal knowledge and experience of the saving work of Jesus Christ. ~ 12 months of related work or volunteer experience in a community service provider organization, foundation or ministry preferred. ~ Basic English skills (verbal, reading and writing). ~ Basic computer skills (Excel, Word and Outlook). ~ Class 5 Driver’s License is an asset. Work is generally performed indoors, with up to 50% of the time spent outdoors in all types of weather. ~ Employees are required to look at a computer screen for up to 25% of the time. Regular environmental exposures to cold, heat, and water.

The ability to function independently and frequently under pressure, while managing multiple concurrent tasks including emergency situations is an ongoing expectation of this position. ~ This position works a rotation of day, afternoon, evening and overnight shifts. Weekend, evening or overnight work may be required. Moderate overtime may be required.

Work on statutory holidays may be required. Due to this position’s on‑call nature, the employee is required to provide a means of immediate communication. Job requires frequent interaction with the public some of whom may be upset, abusive, and/or violent.

Due to the nature of the job, and our commitment to a safe environment, the candidate is subject to a criminal record check and must submit a current Driver’s Abstract. #

📌 Community Support Worker, Vancouver (Casual)
🏢 Union Gospel Mission
📍 Vancouver