Compliance Information Services Liaison - Bilingual (English/French) Ministry of Public and Business Service Delivery and Procurement Position(s) language: 1 Temporary - up to 12 months with possible extension 10OAD - Office Administration 10 $29.53 - $34.75 Per hour* *ServiceOntario's Business and Personal Property Branch (BPPB) is seeking a results-oriented individual with exceptional customer service skills. You will investigate and respond in both French and English to customer inquiries and promote and ensure compliance with Branch-administered legislation while acting as a liaison between the branch and service delivery partners. The Business and Personal Property Branch (BPPB), Registries and Licensing Services Division accepts, reviews and fulfills corporation registration and information filings, business registration and search related service requests received through the mail channel and supports fulfillment of business and personal property security related information and transaction requests received through the electronic, in-person, and telephone channels. respond in both French and English to a high volume of complex customer inquiries; research multiple legislation and regulations to ensure accurate customer response; work in collaboration with internal/external partners to resolve customer issues; promote and ensure compliance with legislation and regulations; monitor the accuracy of public records to ensure compliance with policies and legislation.

You must possess oral and written French language skills at the advanced level. knowledge of relevant legislation and the ability to interpret and apply it to respond to complex inquiries and assess compliance ability to learn and apply mandates, services, policies, standards, and procedures experience using research methods and tools to gather, verify,



and analyze information Customer Service and Communication Skills proven analytical skills to investigate and resolve inquiries or complaints and assess potential compliance issues ability to interpret legislation, policies, and precedents to provide guidance Organization and Administrative Skills manage multiple cases and shift between priorities as needed Data and Computer Skills experience using computer applications to prepare documents and manage information familiarity with office equipment and tools to support day-to-day operations How we support diversity, inclusion and accessibility We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. diversity, equity and inclusion initiatives Anti-Racism Policy ~1 Bilingual English/French Temporary, duration up to 12 months, 393 University Ave , Toronto, Toronto Region Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS.

If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test. #

📌 Compliance Information Services Liaison - Bilingual (English/French) (Toronto)
🏢 Fonction publique de l'Ontario
📍 Toronto