Comtech Telecommunications in Gatineau, QC seeks a Senior Implementation and Support Specialist to provide expert technical services for the Guardian system. Engage in both remote and on-site support to enhance customer satisfaction. This role, reporting to the Senior Program Manager, involves comprehensive responsibilities including system installation, configuration, and training.

The position calls for a seasoned qualified who can deliver high-quality customer support while managing complex technical challenges effectively. Key Responsibilities:

- Conduct thorough site evaluations before installations
- Support cut-over activities and system upgrades
- Collaborate with various technical teams for effective resolutions




- Provide post-installation documentation and training
- Deliver outstanding customer service during implementation phases

Requirements:

- At least 5 years of hands-on technical experience
- Proven expertise in telecommunications and network administration
- Knowledge of cybersecurity and secure communication protocols
- Exceptional documentation and troubleshooting skills
- Valid driver’s license and travel readiness for Canada

Bring your experience and skills to Comtech, ensuring the success of projects in a vital role.

📌 Comtech Senior Technical Support Role (Gatineau)
🏢 Comtech Telecommunications
📍 Gatineau