Challenger Motor Freight is an equal prospect employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] Motor Freight Company Profile: Challenger, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions.

With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations. Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.

A culture that encourages new ideas and continuous improvement A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan Support for professional memberships, training, and certifications In this role, you will contribute directly to the success of our customers,



our operations, and the Fastfrate Group as a whole.

The Customer Service

Representative is the first point of contact for Challenger customers from the initial booking, throughout transit, and until freight has successfully delivered. In addition, the Customer Service Representative interacts and communicates with internal partners to ensure the best possible customer service is provided from the start to end of transit for each customers’ loads. Monday to Friday, 9:00am – 6:00pm On-site Temporary contract: Office setting Email communication to external customers, shippers and consignees, and internal partners such as Driver Coordinators, Planners, Sales Representatives, Traffic and Management Notify external and internal customers of late arrival Data enter orders via EDI or manually inputting into the system Supply accurate information/updates through online portals for various customers and weekly reporting Maintain customer profiles and ensure all special requirements are noted in profile and the order Minimum 2 years’ experience in a corporate customer service High School Diploma or GED (Post-Secondary Degree or Diploma considered an asset) Experience in the transportation industry considered an asset Commitment to customer satisfaction and a customer focused mentality.

Strong computer skills. Creative and effective problem-solving ability. Commitment to customer satisfaction and customer focused #

📌 Contract Customer Service Representative - Challenger (Cambridge) (Waterloo)
🏢 Challenger Motor Freight
📍 Waterloo