Enhance organizational change as a CRM Change Management Specialist, focusing on strategic communication and engagement initiatives. Utilize your expertise to drive user adoption and transformation success. This role requires a minimum of five years change management experience in large-scale technology projects.

Familiarity with CRM systems and a solid background in stakeholder engagement are essential. You will develop change management strategies and facilitate workshops, ensuring that communication aligns with the overall transformation goals. Key Responsibilities:

- Assess the organizational impact of change initiatives
- Craft communication and engagement plans for diverse audiences
- Coach leaders in their roles as change advocates
- Collect and analyze feedback on adoption processes
- Design interactive workshops and information sessions

Requirements:

- Five years in change management within technology settings
- Degree in human resources, communication, or related field
- Change management certification preferred
- Mastery of communication planning strategies
- Fluent in both French and English

Apply your change management skills to transform user experiences and enable organizational success.

📌 CRM Change Management Specialist (Montreal)
🏢 COFOMO
📍 Montreal