Tasks &

Responsibilities

- Understand the business context, practices, methods and impact of projects;
- Analyze stakeholder needs to identify, collect and document business objectives and issues to be solved;
- Model current processes and propose improvements or optimized and reusable solutions;
- Translate business, process and practice needs into clear and understandable requirements for teams;
- Collaborate with different stakeholders to ensure a common understanding and alignment of proposed solutions;
- Validate the delivered solutions and templates to ensure they meet the initial needs and adjust requirements as needed.

Profile / Qualifications

- Hold a bachelor's degree in business analysis or any other relevant field;
- Possess more than fifteen (15) years of experience in information technology;
- Have at least four (4) years of experience as a business analyst and/or process analysis;




- Demonstrate a hybrid experience in business analysis and functional analysis in order to be able to question and validate technical requirements;
- Have participated in several CRM projects and be able to present examples, ideally with Microsoft Dynamics CRM;
- Master the principles and practices of Agile mode;
- Knowledge of the Secure framework and having worked as a business analyst, functional analyst or product owner in this context (an asset);
- Have a thorough knowledge of Agile development methods, SAFe, and their lifecycle fundamentals (an asset);
- Experience in the field of public and/or private transportation (an asset);
- Hold a SAFe® or Product Owner certification (an asset).

📌 CRM Functional Business Analyst (Montreal)
🏢 COFOMO
📍 Montreal