Join GE HealthCare as a Customer Account Analyst in a hybrid work model. Collaborate with Service Operations, Field Service, and Finance while enhancing customer service and operational efficiency. In this hybrid role, you will support both Sales and Service operations alongside experienced professionals.

Your key responsibilities include managing customer inquiries, drafting service agreements, and maintaining SOPs. By actively participating in the organization’s goals, you'll ensure customer satisfaction and effective operations. Key Responsibilities:

- Handle external service inquiries from Canadian hospitals and clinics
- Draft and enter service agreements into CRM platforms
- Support internal teams, including Service Management and Account Managers
- Maintain and update Standard Operating Procedures for customer service
- Collaborate with Finance to address collections issues

Requirements:

- Bachelor's degree or equivalent knowledge
- Strong analytical and influencing skills
- Excellent communication and interpersonal abilities
- Self-motivated with a willingness to learn
- Experience in a Customer Service role

Elevate your career with customer service excellence at GE HealthCare.

📌 Customer Account Analyst at GE HealthCare (Mississauga)
🏢 gehc
📍 Mississauga