Enhance customer experiences at AMMEGA Canada as a Customer Account Management Specialist. Focus on service excellence and technical support in this full-time role. You will be responsible for managing key customer inquiries, orders, and complaints. This position demands a proactive approach in coordinating with various departments to ensure optimal service delivery. Strong analytical skills and technical product knowledge will set you apart as a candidate. Key Responsibilities:
- Serve as the main point of contact for customer accounts
- Prepare and process accurate customer quotations
- Handle and resolve complaints and returns effectively
- Support sales with product specifications and information
- Keep detailed records of customer interactions Requirements:
- Educational background in Business or a similar field
- 3+ years of relevant customer service experience
- Proficiency with Salesforce and ERP systems
- Solid communication and analytical skills
- Must be authorized to work in Canada Join AMMEGA Canada to leverage your customer service expertise and support product excellence.