Become a Customer Care Agent with FCT and use your skills in customer service and title insurance to create positive experiences. This hybrid role enables proactive communication and effective problem-solving with clients. FCT seeks a dedicated Customer Care Agent to manage daily customer interactions with professionalism.

Success in this role requires addressing inquiries promptly and accurately, educating clients about processes, and resolving any transaction-related issues. Your experience within customer service and real estate will be essential during client engagements. Key Responsibilities:

- Communicate decisions to customers accurately
- Resolve inquiries while maintaining service levels
- Educate clients on FCT products and processes
- Conduct back office tasks as needed
- Escalate issues when necessary to maintain satisfaction

Requirements:

- One year of customer service experience
- Background in title insurance or real estate
- Data entry proficiency
- Effective verbal and written communication
- Capability to work independently during peak times

Engage with clients, support transactions, and grow your qualified skills at FCT.

📌 Customer Care Agent for FCT Valuations (Oakville)
🏢 First American
📍 Oakville