Personal & Commercial Banking Pay Details: 22,00$/$22.00 - 27,21$/$27.21 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. Aperçu du service: Nous nous efforçons de bâtir des liens solides et approfondis avec nos clients en effectuant de nombreuses opérations de service à la clientèle ainsi que de fournir des renseignements et des conseils sur les services, les produits et les solutions aux clients actuels et potentiels de la TD.

En succursale, nous comprenons les besoins des clients et ciblons les occasions de promouvoir les produits et les services en dirigeant les clients vers les membres de l’équipe ou les partenaires internes appropriés, tout en assurant une expérience client positive. Pouvez-vous traiter des opérations financières correctement et ressentir un sentiment d’accomplissement lorsque vous offrez une excellente expérience client? Si c’est le cas, passez à la prochaine étape de votre carrière dès aujourd’hui et posez votre candidature au poste d’Associé, expérience client.

Nous recherchons un champion qui peut comprendre les besoins des clients et leur proposer les solutions bancaires qui leur conviennent le mieux pour assurer une expérience client positive. Atteindre les objectifs établis et d’affaires en faisant la promotion des solutions bancaires et en suivant les processus d’affaires de manière exacte et en temps opportun · Assurer une expérience client de qualité et recommander des améliorations opérationnelles lorsque les occasions d’amélioration et d’atteinte de l’excellence opérationnelle se présentent. Diplôme d’études secondaires et/ou plus d’une année d’expérience pertinente · Diplôme universitaire de premier cycle ou équivalent, un atout · Très bon sens de l’organisation, et solides compétences en administration, en planification et en gestion du temps, pour travailler dans un milieu au rythme rapide · Utilisation pratique de la suite MS Office (Word, Excel et Outlook)



et d’Internet · Communicateur dynamique ayant des compétences reconnues en expérience client, qui peut établir un lien, verbalement ou par écrit, avec différentes personnes de façon calme, courtoise et efficace TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total

Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships,



TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Training & Onboarding: We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. We do our best to communicate outcomes to all applicants by email or phone call. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language

Requirement (Quebec only): Ce poste n’exige pas la maîtrise d’une langue autre que le français. At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion: At TD, we’re committed to fostering an setting where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment: TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

📌 Customer Experience Associate - Granby (Part-time, 15h/week) (Eastern Townships)
🏢 TD Bank Group
📍 Eastern Townships