Become a vital part of Air Liquide's team in Burlington, ON as a Customer Experience Representative. This role focuses on efficient order processing and customer communication in a supportive environment. As a Customer Experience Coordinator at Air Liquide, you will manage the order lifecycle and engage with customers in a meaningful way.

Utilizing your skills in ERP systems, you will ensure accurate order fulfillment and address customer inquiries effectively. The daytime schedule allows for a better work-life balance, fostering a productive work setting. Key Responsibilities:

- Manage order types and maintain full order information
- Generate quotes using CPQ and convert to sales orders
- Navigate Oracle ERP for order fulfillment checks
- Handle customer cases in Salesforce for updates
- Address escalations with clear communication

Requirements:

- Post-secondary education in Marketing, Sales, or similar
- 2 to 5 years experience in a related role preferred
- Strong communication skills in English
- Familiar with basic office applications
- Excellent teamwork and time management skills

Leverage your customer service knowledge at Air Liquide to shape memorable customer experiences.

📌 Customer Experience Coordinator at Air Liquide (Burlington)
🏢 VitalAire Canada
📍 Burlington