Elevate your career with UniLodge as a Customer Experience Coordinator, supporting residents in an engaging workplace. This full-time role offers a balance of dynamic tasks and resident interaction. As part of UniLodge, you'll be the primary point of contact for student inquiries in a full-time Customer Service Coordinator role.

Your previous experience in hospitality will help you deliver an exceptional resident experience while overseeing administrative responsibilities. You'll also play a vital role in promoting a safe and welcoming living atmosphere for all students. Key Responsibilities:

- Create a welcoming environment for residents
- Address inquiries related to residency and personal needs
- Report and escalate resident safety issues swiftly
- Manage administrative duties including correspondence and filing

Requirements:

- Experience in reception or hospitality valued
- Excellent verbal and written communication skills
- Proficient in using computer systems
- Legal work rights in Australia
- Current VIC Agent’s Representative Certificate needed

Support UniLodge's mission to provide superior student accommodation and exceptional service as a Customer Experience Coordinator.

📌 Customer Experience Coordinator - UniLodge (Melbourne)
🏢 UniLodge Living Group
📍 Melbourne