Elevate your career with Assured Automotive as a Customer Service Administrator. This role focuses on delivering exceptional customer experiences while performing key administrative duties, all in a supportive, skilled setting.

Assured

Automotive seeks a Customer Service Administrator who thrives in teamwork-oriented environments. This position involves managing customer interactions and ensuring smooth operations in the collision repair process. You will play a key role in achieving facility KPIs, enhancing overall service delivery. Key Responsibilities:

- Execute the WOW Operating Way plan consistently
- Greet customers positively, both in-person and on phone
- Coordinate rentals and towing requests effectively
- Communicate updates with customers and claims personnel
- Ensure appointment confirmations and follow-ups are managed Requirements:
- High school diploma or equivalent education
- Minimum 1 year in a customer service role
- Effective verbal and written communication skills
- Proficiency in Google platform and Microsoft Office
- Valid driver's license required Bring your strong attention to detail and energetic demeanor to Assured Automotive’s dedicated team today!

📌 Customer Service Administrator at Assured Automotive (Chelmsford)
🏢 Boyd Group Services
📍 Chelmsford